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What is a Patient-Centered Medical Home (PCMH)?

The PCMH model has been adopted by many Great Lakes OSC practices to augment the efficiency and cost-effectiveness of health care, which is centered around the patient. Under this model, primary care physicians work with patients to establish and achieve personal health goals. Hallmarks of PCMH include improved preventative care, higher quality of care, and increased patient engagement in their own health. Due in large part to this model, patients belonging to PCMH-designated practices are avoiding emergency room visits and hospital stays. While the PCMH model is most notably seen in improving primary care, it also encourages coordination with specialist physicians.

What is Great Lakes Organized Systems of Care (OSC)?

Great Lakes Organized Systems of Care (OSC) is a network of primary care and specialty physicians working to coordinate care across all settings for its patient population. Great Lakes OSC is currently comprised of 67 primary care physicians and 198 specialists throughout the counties of Midland, Bay, Isabella, and Gratiot. As is the case with most OSCs, Great Lakes OSC strives to streamline health care through a variety of channels including reducing the redundancy of tests and labs, encouraging coordination and integration of care, and adapting to the unique needs of the patient population. In addition, Blue Cross plans to introduce new products where members can choose to receive care within an OSC for lower out-of-pocket costs while retaining access to the full Blue Cross PPO network.

Member Resources

Great Lakes OSC is always trying to help member practices and providers improve, whether it be through improving quality, lowering costs, general consulting, or technical support. Through the member portal, users can access various reports and resources which are exclusive to GL OSC members and are restricted in access to only those parties involved. Use your assigned log-in credentials to access the member portal -if you cannot remember these credentials or want to add additional users, please contact the OSC through normal means or use the contact link in the menu at the top of this page.